Terms and Conditions

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0191 217 3720 or click here

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Privacy Policy

Key Details

This website privacy policy describes how The Rudd Group protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

The website privacy policy was updated on: 18/10/2017

If you have any questions about this policy, please email helena.rudd@theruddgroup.co.uk or write to: FAO Helena Rudd, Bob Rudd, Hawthorn House, Brunswick Ind Estate, Brunswick Village, Newcastle Upon Tyne, NE13 7BA.

 

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on the website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

 

What data we gather

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information, such as postcode, preferences and interests
  • website usage data
  • other information relevant to client enquiries
  • other information pertaining to special offers and surveys

 

How we use this data

Collecting this data helps us understand what you are looking at from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • for our own internal records
  • to improve the products and services we provide
  • to contact you in response to a specific enquiry
  • to customise the website for you
  • to send you promotional email about products, services, offers and other
  • things we think might be relevant to you
  • to send you promotional mailings or call you about products, services, offers and other things we think might be relevant to you
  • to contact you via email, telephone or mail for market research reasons

 

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • analyse our web traffic using an analytics package
  • identify whether you are signed in to our website
  • test content on our website
  • store information about your preferences
  • to recognise when you return to our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling Cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

 

Controlling Information About You

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

  • opt-in to receive marketing communications from us by email, telephone, text message or post
  • opt-in to receive marketing communications from our third party partners by email, telephone, text message or post

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • send an email to helena.rudd@theruddgroup.co.uk
  • write to us at: FAO Helena Rudd, Bob Rudd, Hawthorn House, Brunswick Ind Estate, Brunswick Village, Newcastle, NE13 7BA

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under the data protection policy, in line with the Data Protection Act 1998.

 

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

 

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside the theruddgroup.co.uk, bobrudd.co.uk, innstay.co.uk, clear-cool.co.uk domains. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites.